Account
Signing Up, and the Five Minutes That Save a Week
The form is short and nothing about it is difficult. What it is, is unforgiving: two of the fields cannot be corrected later without a support conversation, and one cannot be changed at all.
- Time
- About 5 minutes
- Permanent choice
- Account currency
- Bonus code
- WELCOME
- Qualifying deposit
- AU$20
The registration form
Open Sign Up from the casino header
The form loads on its own page rather than as a popup, so ad blockers do not interfere with it.
Email and password
Use an address you read. No deposit offers and launch spins arrive by email and expire unseen otherwise.
Legal name and date of birth
Copy them from your licence or passport, including spelling. This is the field that fails verification later.
Mobile and residential address
The address must match the bill you will upload as proof. If you have moved recently, sort that out before depositing.
Currency: choose AUD
This cannot be changed afterwards. Anything else means paying conversion on every deposit and every withdrawal.
Confirm you are 18 or over and accept the terms
The tick box is a declaration; the ID check is what enforces it.
Click the confirmation link in your email
The account is not fully active until you do, and the cashier will not behave properly before then.
From here the lobby is open and most games can be played in demo mode without depositing.
The three things people get wrong
Currency first, because it is permanent. Choose anything other than Australian dollars and you pay a conversion spread on every transaction in both directions for the life of the account. There is no fix and no support workaround.
Name second. Verification compares what you typed against a government photo ID. A shortened first name, a missing middle name, or a married name against a maiden-name licence all stall the check, and they stall it at the point where you have a payout waiting.
Address third. The residential address is checked against a utility bill or bank statement dated within the last two to three months. An address you have moved away from means there is no document that can match it.
The first deposit and the welcome claim
The code goes in before the payment is confirmed. This is the only part of the process with no undo.
Open the cashier
Left menu on desktop, Deposit in the bottom bar on mobile.
Pick a method
Neosurf and eZeeWallet from AU$10, cards and JET from AU$20, CashtoCode from AU$25, Lightning Bitcoin from AU$5.
Type WELCOME in the bonus field first
Before setting the amount. Doing it in this order makes the mistake nearly impossible.
Deposit at least AU$20, and no more than AU$200 per claim
The match caps at AU$200. Anything above that on a single deposit is unmatched.
Check cash and bonus balances separately
If the bonus is missing, message live chat before placing a single bet.
Reasons a registration is refused
- An existing account. often years old with a forgotten email. Support can find it by name and date of birth rather than you creating a duplicate.
- Under 18. no exceptions, and no payout of any balance.
- Outside an accepted country. a VPN changes your IP address but not what your ID says at verification.
- Another account at the same address. households and shared IP addresses count as one player for bonus purposes.
- Details that cannot be verified. the account opens, then stalls at the first withdrawal until the mismatch is resolved.
Frequently asked questions
- Can I register without depositing?
Yes. The account opens once you confirm your email, and most games have a demo mode that needs no balance.
- What happens if I forget the WELCOME code?
Contact live chat immediately and before betting. Once wagering starts on that deposit the bonus cannot be added.
- Can I change my account currency later?
No. It is fixed at registration, which is why choosing AUD at sign-up matters.
- Do I have to give a real address?
Yes. It is checked against a recent utility bill or bank statement before your first withdrawal.
- Can my partner and I both register?
Accounts are limited to one per person, household and IP address for bonus purposes, so two at one address are usually treated as duplicates.
- What is the minimum first deposit?
AU$5 on Lightning Bitcoin, but AU$20 if you want the welcome match, which you almost certainly do.