How to Fund Your Fair Go Account

The deposit flow

1. Open the cashier

   Left menu on desktop, the Deposit button in the bottom bar on mobile.

2. Choose a method

   The list shows each minimum. New methods ask for their details once and remember them.

3. Enter a bonus code if you are using one

   The field sits next to the amount. This has to happen before you confirm.

4. Set the amount

   Above the method minimum, and at least AU$20 for the welcome match. There is no point exceeding AU$200 on a single welcome claim.

5. Confirm

   Cards and wallets redirect to the provider, vouchers ask for a code, crypto shows an address and QR.

6. Check both balances

   Cash and bonus display separately. A missing bonus is only fixable before you place a bet.

The four minimum tiers

The welcome offer requires AU$20 on any method, so a AU$5 crypto deposit credits but will not trigger the bonus.

Why your card gets declined

This is the most common deposit problem and it is worth being precise about the cause: in most cases the casino never sees the transaction, because your own bank blocks it.

Most Australian banks now ship with a gambling block enabled by default. It lives in the banking app under card controls or spending limits, and turning it off frequently carries a mandatory waiting period of a day or two before it takes effect. That delay is deliberate and it is a consumer protection measure rather than a fault.

The other causes are ordinary: a daily limit already reached, an expired card, a mistyped security code, or a bank that refuses gambling merchants outright regardless of settings.

When a deposit fails

In order of what to try.

• Wait ten minutes before retrying. immediate retries usually fail identically and repeated attempts can trip fraud rules on the card.
• Check the gambling block in your banking app. this resolves it more often than anything else on the list.
• Read the message carefully. a pre-authorised message means the payment did not complete and you were not charged.
• Switch method. a Neosurf voucher or an e-wallet bypasses the card network entirely.
• Verify the amount is above the minimum. crypto deposits under the minimum may not credit automatically.
• Message live chat with time, amount and method. they can see whether anything reached the cashier.

Deposits and your bank statement

Card and bank transfer deposits appear on your statement. The descriptor is usually the payment processor rather than the casino name, but it is a gambling transaction and it is recorded.

If that matters, Neosurf and CashtoCode are the answer: you pay cash over the counter and the only thing that could appear on a statement is an ATM withdrawal. Crypto sits in between, because buying the coin appears at the exchange even though the transfer to the casino does not.

That is the main reason the voucher methods are worth knowing about, whatever else you usually pay with.

Frequently asked questions

How fast do deposits credit?

Instantly on every method. Crypto waits for a single network confirmation, usually seconds to minutes.

Does the casino charge a deposit fee?

No, on any method. Crypto network fees come from the blockchain and your bank may charge for an ATM withdrawal if buying a voucher.

My deposit says pre-authorised. Was I charged?

No. Pre-authorised means the payment did not complete and no money left your account. Wait ten minutes and try again.

Why does my bank block the payment?

Most Australian banks enable a gambling block by default. It is a setting in your banking app, and switching it off often carries a waiting period.

Can I deposit with someone else’s card?

No. The payment method must be in your own name, and verification checks this before any withdrawal.

What is the smallest deposit that gets the bonus?

AU$20, regardless of method, even where the method itself allows less.